Shipping & Returns –
Beth’s Roots & Shoots Plant Boutique

At Beth’s Roots & Shoots, your happiness and plant success are our top priorities. Whether you need care tips or have concerns about your purchase, we’re here for you every step of the way!

In-Store Purchases

All in-store sales are final—no refunds or exchanges.
Have questions about your plant or planter? Need advice on care? Reach out anytime! We’re always happy to help and support you.

Online Orders

Please inspect your delivery as soon as it arrives.
If there is a concern, contact us within 2 hours of delivery.
Send clear photos of any concerns to info@bethshomegrown.com, and we’ll make it right.
After 2 hours, deliveries are considered accepted, but you can still ask us for care guidance or troubleshooting at any time.

Shipping Policy

Orders under $50 ship at a flat rate of $9.99.
Orders $50 or more ship FREE—no code needed.
All plants are carefully packed to arrive safe and healthy.

Local Delivery

Orders over $50 qualify for complimentary delivery within a 10-mile radius.
Orders under $50 incur a base delivery fee of $10.00.
For addresses more than 10 miles away, a mileage surcharge of $0.95 per additional mile applies.
Deliveries are scheduled within 1 business day of purchase.

Recipient Unavailable

If no one is available to receive the delivery, your order will be returned to our shop and a note will be left explaining how to arrange redelivery.

Special Instructions

Want us to leave your package at the door or in another safe spot? Let us know in the “Special Instructions” box at checkout.
Please note: unattended deliveries are at the recipient’s own risk. We cannot assume liability for damage or theft once a package has been left.

Thank you for choosing Beth’s Roots & Shoots—your plant’s well-being (and yours!) matters to us. Feel free to reach out for anything, big or small!