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FAQ
Frequently asked questions
- 01Plants naturally grow and change over time. While you'll receive the exact plant pictured (when applicable), it may have developed new growth, lost an older leaf, or changed slightly in appearance between the time it was photographed and when it ships. This is completely normal and part of owning a living plant.
- 02Orders are carefully prepared and shipped on Mondays and Tuesdays to help minimize delays with shipping carriers and reduce the amount of time live plants spend in transit over weekends. If you place your order later in the week, it will be shipped on the next available shipping day to help ensure it arrives in the best possible condition.
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- 05Yes! You'll receive the exact plant pictured. As a living plant, it may naturally change over time. By the time your order ships, it may have produced new growth, shed an older leaf, or show slight natural changes in appearance. Rest assured, you'll receive the same healthy plant shown in the listing.
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