Shipping Policy
POLICIES + INFORMATION
Last Updated: September 2026
Beth’s Roots & Shoots offers nationwide shipping on eligible products, along with local delivery and pickup options for qualifying orders.
Nationwide Shipping
Eligible products such as substrates, planters, propagation products, plant accessories, and other shippable items may be shipped throughout the United States.
Some products, including certain curated botanical pieces containing live plants, may be available for local delivery or pickup only. Availability will be clearly noted on the individual product page.
Shipping rates are calculated or displayed during checkout based on the products in your order, destination, package size, and available shipping method.
Processing Times
Orders require processing time before shipment. Estimated processing or fulfillment times will be shown when applicable.
Because some of our products are handmade, assembled, or prepared in small batches, certain items may require additional processing time.
Once your order ships, you will receive tracking information when available.
Shipping Estimates
Delivery dates provided by shipping carriers are estimates and are not guaranteed by Beth’s Roots & Shoots.
Carrier delays caused by weather, holidays, service interruptions, or other circumstances outside our control may occasionally occur.
Local Delivery
Local delivery is available for qualifying orders within our delivery area.
Current delivery fees and eligibility will be shown during checkout or on the applicable product page.
Some botanical pieces or other local-only products may not be eligible for nationwide shipping.
Local Pickup
Local pickup or designated public meetup options may be available for select orders.
Pickup instructions, location, and availability will be provided after your order is placed or during checkout when available.
Please do not arrive at a pickup location until you have received confirmation that your order is ready.
Shipping Live Botanical Pieces
When shipping is offered for any product containing live plant material, we take reasonable care when packaging the item for transit.
Because plants are living products, minor cosmetic changes, leaf movement, or natural variation may occur during shipping.
Weather conditions may also affect when live botanical items can safely be shipped.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at info@bethshomegrown.com.
We cannot guarantee that an address can be changed after an order has begun processing or has been shipped.
Lost, Delayed, or Damaged Packages
If your order arrives damaged, please contact us promptly with your order number and clear photographs of the package and damaged item.
For packages marked as delivered but not received, customers should first check the delivery area and contact the shipping carrier.
We will do our best to assist with carrier claims or shipping issues when appropriate.
Questions
For questions regarding shipping, delivery, or pickup, contact us at:
Beth’s Roots & Shoots
Email: info@bethshomegrown.com